Solution Consultant (French speaking) - various European locations

Country: 
Netherlands
Location: 
Belgium, Luxembourg, Netherlands, Germany, Switzerland or UK
Area: 
Ecommerce
Electronics & Technology
IT & Telecoms
Type: 
Permanent
Experience: 
Experienced Professional
Education: 
Other
Organisation: 

The company provides software-as-a-service subscriptions  (SaaS) that allows their customers to measure and monitor Web and mobile sites & applications without having to maintain hardware or software.

Job Description:


As Solutions Consultant, you will be expected to deliver extraordinary initiative, effort and leadership to identify and develop business opportunities with existing clients and assist the sales staff in capturing new business. You will be a critical member of a sales and delivery team focusing on Mobile and Web Performance Management, and Customer Experience Management for e-business applications. You will provide pre- and post-sales support, drive the technical sales agenda, and assure prospects and customers have the right technical solutions to meet their needs. You will determine customer requirements, influence evaluation criteria, set customer expectations, conduct demonstrations and evaluations, and coordinate (and when appropriate, contribute to) the delivery of the solution(s).

Solution Consultants must have the ability to write well, speak clearly about technical matters, discuss the significance of measurement data with clients, and influence customer decisions. The ideal candidate will possess strong business acumen with a distinct ability to discuss business and technical objectives, and be comfortable communicating with senior technical staff and management. 

Responsibilities include but are not limited to:

  • Providing pre-sales support in proposing and designing solutions to meet customers' business and technical requirements in the areas of e-business performance monitoring, testing, and tuning.
  • Developing and conducting strategic and effective demonstrations, presentations and customer training.
  • Facilitating and managing communication between project team members and customers.
  • Identifying and defining customer requirements, mapping solutions, and creating a vision.
  • Organizing and managing interdepartmental activities and resources to complete projects according to agreed specifications within defined budgets and time constraints.
Your profile: 

Service Level Management projects are collaborative efforts that bring together individuals with a variety of skills in several areas of Internet and e-commerce performance; no single consultant is expert in all areas. The specific technical skills and experience we are seeking in applicants for the current open position are:

  • 3-5 years of experience as a Sales Engineer or Technical Consultant in the Software as A Service (SAAS) space, or Application Performance space.
  •  Experience in scripting with JavaScript, Pearl, XML, HTML, PHP or some other programming language.
  •  Working knowledge of Web page design and technologies (HTML, element types), Web server applications and servers, web technologies. Familiarity with the typical processes, tools, and  activities involved in systems performance measurement, performance testing, application performance troubleshooting and diagnosis, and performance tuning.
  • Basic understanding of infrastructure architectures and network topologies, and familiarity with TCP/IP, HTTP, DNS, SSL and other Internet protocols and their performance characteristics.
  • Strategic thinker with sales intelligence, a strong presence and the ability to create, influence, and drive customer vision.

Required Experience

  • 3-5 years of experience as a Sales Engineer or Technical Consultant in the Software as A Service (SAAS) space, or Application Performance space.
  • Effective writing skills; ability to support the development of technically focused, solutions-oriented sales proposals.
  • Fluent in French and English, additional language skills in Spanish or Italian are a plus.
  • Exceptional corporate presentation, and relationship–building skills.
  • Highly motivated with the ability to work well both independently and as proactive team member.
  • Minimum- Bachelor degree
Package: 

Salary depends on experience + benefits.

application

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